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It works fine otherwise, but during Zoom or Meet, it heats up and crashes. Could it be a GPU issue, RAM overload, or browser hardware acceleration causing this?
Hey, I’ve run into something similar before, and I know how frustrating it can be — especially when everything works fine until you jump into a video call. If your laptop shuts down during Zoom or Google Meet but works okay otherwise, it’s usually a heat, power, or resource issue. Here’s what might be going on and what you can try:
Overheating is a big one
Video calls use your camera, mic, speakers, and gpu all at once — more than regular browsing. if your laptop gets hot and then shuts off, it’s likely a thermal issue. Try using it on a hard, flat surface (not a bed or pillow), and clean the vents if it’s dusty. A cooling pad under the laptop can help a lot too.
Browser hardware acceleration
Some browsers (like Chrome) use gpu acceleration, which can cause overheating or crashes on older machines. try turning off hardware acceleration in browser settings — it’s under “system” in chrome. restart your browser after turning it off.
Ram or CPU overload
Video calls need memory and processing power. If you’ve got a lot of apps open (like Chrome tabs, Spotify, etc.), close everything else before a call. Check the task manager during the call to see if memory or cpu is maxing out.
Check for driver or update issues
Make sure your graphics and network drivers are updated. Also, check Windows updates — sometimes, a patch fixes this kind of problem. Outdated video drivers can cause random shutdowns when the gpu is under stress.
Battery or power adapter problem
If your laptop shuts down even when plugged in, try using another charger. Unstable power can also lead to crashes under high usage.
I fixed mine by cleaning out the vents, lowering my browser load, and turning off hardware acceleration. Hope one of these works for you, too!
so picture this: you are on a super important video call, maybe with your boss, your teacher, or your crush, and boom! Your laptop shuts down like it’s had enough of life. Embarrassing, right? Been there.
Let me tell you what might be going on and how to fix it.
First off, check if your laptop is overheating
Seriously, it might just be tired and hot. Video calls use a lot of power; your camera, mic, and internet are all working overtime.Place your hand near the fan. If it feels like a toaster, that’s your clue. Clean the vents (gently!), maybe use a cooling pad, and keep it on a hard surface, not your bed or lap.
make sure your battery is not dying on you
If your laptop shuts off only when it’s not plugged in, the battery could be weak. Try using it while it’s charging and see if it still happens.If it works fine, your battery might need replacing. Annoying, I know.
Also check for updates
Sometimes old drivers or outdated Zoom/Teams/Google Meet versions can mess things up. So hit that update button; you did be surprised how many problems that fixes.And trust me, too many apps running at once can crash your system. Close all those extra tabs (yes, even that YouTube video you forgot about) before a call.
Last tip: run a quick virus scan. Some sneaky programs in the background might be draining your system.
Honestly, fixing this is not rocket science. A few simple checks and you are golden. And if it still doesn’t work? Maybe your laptop just needs a nap. or a technician.
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